Terrible lab

Worst lab ever

I was promised I would receive my results last week Saturday but that didn’t happen Then on Sunday I requested my results and received a preliminary report with the other results still pending but was assured I would receive them today.

Today I request the rest of my results and they tell me that my results are not going to be sent to me and only sent to my doctor.

I inform them that I have no objection to the results going to my doctor but I also require a copy but they insist that I cannot receive my own results.

How can a patient be denied access to their own medical records for tests that they pay for.

How is it that lancet releases results to patients in a patient portal but toga labs denies me my own information.

Avoid this lab at all costs They are highly unprofessional

I will be instructing me my medical aid not to process their payment, why must I pay for a service they did not deliver to me.