T
Togalab
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Togalab
Togalab has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Togalab across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZN
Zothile N
1 reviews | Active since Jan 2020
5 Feb 2026, 14:43
Terrible lab
Worst lab ever I was promised I would receive my results last week Saturday but that didn’t happen Then on Sunday I requested my results and received a preliminary report with the other results still pending but was assured I would receive them today. Today I request the rest of my results and they tell me that my results are not going to be sent to me and only sent to my doctor. I inform them that I have no objection to the results going to my doctor but I also require a copy but they insist that I cannot receive my own results. How can a patient be denied access to their own medical records for tests that they pay for. How is it that lancet releases results to patients in a patient portal but toga labs denies me my own information. Avoid this lab at all costs They are highly unprofessional I will be instructing me my medical aid not to process their payment, why must I pay for a service they did not deliver to me.
Helpful (0)
|Replies (0)ZN
Zothile N
1 reviews | Active since Jan 2020
5 Feb 2026, 14:43
Terrible lab
Worst lab ever I was promised I would receive my results last week Saturday but that didn’t happen Then on Sunday I requested my results and received a preliminary report with the other results still pending but was assured I would receive them today. Today I request the rest of my results and they tell me that my results are not going to be sent to me and only sent to my doctor. I inform them that I have no objection to the results going to my doctor but I also require a copy but they insist that I cannot receive my own results. How can a patient be denied access to their own medical records for tests that they pay for. How is it that lancet releases results to patients in a patient portal but toga labs denies me my own information. Avoid this lab at all costs They are highly unprofessional I will be instructing me my medical aid not to process their payment, why must I pay for a service they did not deliver to me.
0
Replies (0)TC
Tafadzwa C
1 reviews | Active since Jan 2020
18 Aug 2025, 09:28
Togalab charging for services they are failing to provide.
I went for tests which I was informed take 3-4 weeks to come out. It's been more than 4 weeks and they are just mute. I was assisted by Salome Michaels and I have to push her to find out what's the cause for the delay. I paid in full for the service but they are not doing their work. This is totally unacceptable.
Helpful (0)
|Replies (0)TC
Tafadzwa C
1 reviews | Active since Jan 2020
18 Aug 2025, 09:28
Togalab charging for services they are failing to provide.
I went for tests which I was informed take 3-4 weeks to come out. It's been more than 4 weeks and they are just mute. I was assisted by Salome Michaels and I have to push her to find out what's the cause for the delay. I paid in full for the service but they are not doing their work. This is totally unacceptable.
0
Replies (0)