TA
Tongaat Auto Industries
Unclaimed Business
TA
Tongaat Auto Industries
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Mbulelo T
1 reviews | Active since Jan 2020
8 Oct 2019, 08:28
Tongaat auto industries is pathetic
This company is absolutely pathetic to say the least. It took them two weeks to send me a quote, then they say your car is going to take less than 7days to repair a bumber and lights. It's been a whole month now and I'm constantly getting excuses, not only do the give empty promises, but they lie about the smallest things... first they said they received all the parts and starting to work on the car, then I get an email telling me that they are still awaiting parts... If you wanna experience bad customer service, take your car there... If you don't have anything to do and got alot of time to ****, they are your go to place... they don't even deserve the one star...
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Mbulelo T
1 reviews | Active since Jan 2020
8 Oct 2019, 08:28
Tongaat auto industries is pathetic
This company is absolutely pathetic to say the least. It took them two weeks to send me a quote, then they say your car is going to take less than 7days to repair a bumber and lights. It's been a whole month now and I'm constantly getting excuses, not only do the give empty promises, but they lie about the smallest things... first they said they received all the parts and starting to work on the car, then I get an email telling me that they are still awaiting parts... If you wanna experience bad customer service, take your car there... If you don't have anything to do and got alot of time to ****, they are your go to place... they don't even deserve the one star...
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Earl J
1 reviews | Active since Jan 2020
11 Feb 2019, 08:23
Worst Panel-beaters ever!!!
Booked my vehicle (BMW M3) into this place for panel beating. It took 6 months to get my vehicle back. The owner never takes calls and provides dodgy answers whenever contact is made about whats causing the delay. The owner (Sugan), also attempted to add on 25% to quotations from BMW which is illegal, i inquired about this and his response is that he is trying to run a business. I had to start buying spares directly myself. Additionally my petrol and heat gauges were suddenly not working when the car was released. He quoted me a final payment incorrectly and increased this by 3k the day i went to fetch the vehicle. He also decided to add on R600 for fuel, looks like he went for a Joyride to PMB as my car had half a tank of fuel when it got there and when i fixed the fuel gauge it only showed quarter tank. My left rear rim has damage and there was no damage previously.....looks like someone lost control and damaged this. An absolute joke of a panel-beating shop............Don't ever put your vehicle in there. I decided it was just better that my car was out and so i paid and never will never deal with them again.
Helpful (0)
|Replies (0)EJ
Earl J
1 reviews | Active since Jan 2020
11 Feb 2019, 08:23
Worst Panel-beaters ever!!!
Booked my vehicle (BMW M3) into this place for panel beating. It took 6 months to get my vehicle back. The owner never takes calls and provides dodgy answers whenever contact is made about whats causing the delay. The owner (Sugan), also attempted to add on 25% to quotations from BMW which is illegal, i inquired about this and his response is that he is trying to run a business. I had to start buying spares directly myself. Additionally my petrol and heat gauges were suddenly not working when the car was released. He quoted me a final payment incorrectly and increased this by 3k the day i went to fetch the vehicle. He also decided to add on R600 for fuel, looks like he went for a Joyride to PMB as my car had half a tank of fuel when it got there and when i fixed the fuel gauge it only showed quarter tank. My left rear rim has damage and there was no damage previously.....looks like someone lost control and damaged this. An absolute joke of a panel-beating shop............Don't ever put your vehicle in there. I decided it was just better that my car was out and so i paid and never will never deal with them again.
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