TD
Tony's Dry Cleaners Equestria
Unclaimed Business
TD
Tony's Dry Cleaners Equestria
Unclaimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
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Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
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Sandy T
1 reviews | Active since Jan 2020
15 Aug 2022, 15:02
****ed by Tony's Dry Cleaners Equestria
I took my jacket to Tony' dry cleaners Equestria on 06 July 2022 for dry cleaning. It was indicated that it will be ready on 09 July. On 08 July, I received an SMS that the jacket is ready for Collection. I went to fetch it. To my surprise, the jacket is full of stains all over as if it was never cleaned. I left the jacket so that it can be cleaned again. Only on 20 July (12 days later), I was informed that the jacket is ready for Collection again. Mind you I went there already before only to be told that my jacket has not returned yet. On 20 July I found the jacket still not clean. I left it again to be cleaned. Now today (15 August), I get a call that it will be sold if I do not collect it. Mind you, I was never told that the jacket has returned since they do not do the dry clean themselves. The jacket still has stains and I am told I cannot get a refund despite not being satisfied for what I paid for. This is not the first time I get my clothes with stains. They are the worst clothes cleaners and now I remember that is the reason I never went back there for over 4 years. I gave them benefit of the doubt but clearly I was just throwing my money in the fire.
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Sandy T
1 reviews | Active since Jan 2020
15 Aug 2022, 15:02
****ed by Tony's Dry Cleaners Equestria
I took my jacket to Tony' dry cleaners Equestria on 06 July 2022 for dry cleaning. It was indicated that it will be ready on 09 July. On 08 July, I received an SMS that the jacket is ready for Collection. I went to fetch it. To my surprise, the jacket is full of stains all over as if it was never cleaned. I left the jacket so that it can be cleaned again. Only on 20 July (12 days later), I was informed that the jacket is ready for Collection again. Mind you I went there already before only to be told that my jacket has not returned yet. On 20 July I found the jacket still not clean. I left it again to be cleaned. Now today (15 August), I get a call that it will be sold if I do not collect it. Mind you, I was never told that the jacket has returned since they do not do the dry clean themselves. The jacket still has stains and I am told I cannot get a refund despite not being satisfied for what I paid for. This is not the first time I get my clothes with stains. They are the worst clothes cleaners and now I remember that is the reason I never went back there for over 4 years. I gave them benefit of the doubt but clearly I was just throwing my money in the fire.
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Replies (0)