1 reviews | Active since Member
I took my jacket to Tony' dry cleaners Equestria on 06 July 2022 for dry cleaning.
It was indicated that it will be ready on 09 July.
On 08 July, I received an SMS that the jacket is ready for Collection. I went to fetch it. To my surprise, the jacket is full of stains all over as if it was never cleaned.
I left the jacket so that it can be cleaned again.
Only on 20 July (12 days later), I was informed that the jacket is ready for Collection again. Mind you I went there already before only to be told that my jacket has not returned yet.
On 20 July I found the jacket still not clean. I left it again to be cleaned.
Now today (15 August), I get a call that it will be sold if I do not collect it. Mind you, I was never told that the jacket has returned since they do not do the dry clean themselves.
The jacket still has stains and I am told I cannot get a refund despite not being satisfied for what I paid for.
This is not the first time I get my clothes with stains.
They are the worst clothes cleaners and now I remember that is the reason I never went back there for over 4 years. I gave them benefit of the doubt but clearly I was just throwing my money in the fire.