TH
Top Hat bakery Randburg
Unclaimed Business
TH
Top Hat bakery Randburg
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#14Ranked In Restaurants & Food
0 NPSUnlikely
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Annie S
1 reviews | Active since Jan 2020
12 Feb 2021, 16:24
Pathetic customer service at Top Hat Bakery Randburg
Pathetic experience this morning at Top Hat bakery Randburg 12/02/2021. If I could rate it zero I would. There is no sense of customer service . We experienced horrible service when my husband was accused of not following the queue however we were first in the store and there was no one else inside until others started coming in and the lady behind the counter left talking to us and went to the next customer. When my husband approached the cashier he was told to follow the queue and when he tried to explain he was told abruptly that everyone must follow the rules. He was also asked "DO YOU UNDERSTAND ENGLISH". Another person who was a the back of the store then came to the front also saying that he should follow the rules. It was a horrible experience of bad service. The cashier could have easily asked the worker who was first but that did not happen. If the store does have CCTV then it should be watched to show how terrible customer service is in this store. To insult a customer who is supporting you during these tough times is really humiliating.
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Annie S
1 reviews | Active since Jan 2020
12 Feb 2021, 16:24
Pathetic customer service at Top Hat Bakery Randburg
Pathetic experience this morning at Top Hat bakery Randburg 12/02/2021. If I could rate it zero I would. There is no sense of customer service . We experienced horrible service when my husband was accused of not following the queue however we were first in the store and there was no one else inside until others started coming in and the lady behind the counter left talking to us and went to the next customer. When my husband approached the cashier he was told to follow the queue and when he tried to explain he was told abruptly that everyone must follow the rules. He was also asked "DO YOU UNDERSTAND ENGLISH". Another person who was a the back of the store then came to the front also saying that he should follow the rules. It was a horrible experience of bad service. The cashier could have easily asked the worker who was first but that did not happen. If the store does have CCTV then it should be watched to show how terrible customer service is in this store. To insult a customer who is supporting you during these tough times is really humiliating.
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