Choose your partners wiser - Courier IT not cutting it for sure

Order Number: 2000232279. Despite being at home and waiting for the delivery all day long, the courier SIPHELELE NDLOVU never arrived. He was quick to send a message jut before his shift end at 15:00 "Contact Not Available." Utter nonsense, of course. Calling Courier, IT has not helped much either. I was supposed to be called back... maybe next year.