TS
Topbet SA
Claimed Business
TS
Topbet SA
Claimed Business
11 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.4|11 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(18.2%)
2(0%)
1(81.8%)
5(0%)
4(0%)
3(18.2%)
2(0%)
1(81.8%)
Frequently Asked Questions About Topbet SA
Topbet SA has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Topbet SA across 68 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKZ
A
Anonymous
1 reviews | Active since Jan 2020
25 Jan 2026, 10:08
Formal Complaint Regarding Unprofessional Conduct on Instant Chat Platform
Good day, I am writing to formally lodge a complaint regarding the conduct of one of your instant chat agents, Nare ****edi. I have interacted with this agent on several occasions while following up on the status of my withdrawal of R3,100.00. Unfortunately, the level of service I received has been consistently disappointing. The agent has been unwilling to assist, displayed a very cold attitude, and demonstrated a clear lack of professionalism and customer service. What is most concerning is the absence of any initiative to escalate my query or provide meaningful assistance. Instead, the responses were dismissive and came across as arrogant. This raises serious concerns about whether this behaviour reflects the standards and values that Topbet aims to uphold. As a customer, I expect to be treated with respect and professionalism. If I am not regarded as a valued customer, I believe it would be fair to communicate that clearly, as there are several alternative gambling platforms available in the market. I kindly request that this matter be investigated, that feedback be provided, and that my withdrawal query be properly escalated and resolved without further delay. My details are as follows: Name: Thulani Mkrola ID Number: 8603095421080 Cellphone: 078 625 1845 Email: mkrolathulani@gmail.com I look forward to your prompt response and a satisfactory resolution. Kind regards, Thulani Mkrola
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
25 Jan 2026, 10:08
Formal Complaint Regarding Unprofessional Conduct on Instant Chat Platform
Good day, I am writing to formally lodge a complaint regarding the conduct of one of your instant chat agents, Nare ****edi. I have interacted with this agent on several occasions while following up on the status of my withdrawal of R3,100.00. Unfortunately, the level of service I received has been consistently disappointing. The agent has been unwilling to assist, displayed a very cold attitude, and demonstrated a clear lack of professionalism and customer service. What is most concerning is the absence of any initiative to escalate my query or provide meaningful assistance. Instead, the responses were dismissive and came across as arrogant. This raises serious concerns about whether this behaviour reflects the standards and values that Topbet aims to uphold. As a customer, I expect to be treated with respect and professionalism. If I am not regarded as a valued customer, I believe it would be fair to communicate that clearly, as there are several alternative gambling platforms available in the market. I kindly request that this matter be investigated, that feedback be provided, and that my withdrawal query be properly escalated and resolved without further delay. My details are as follows: Name: Thulani Mkrola ID Number: 8603095421080 Cellphone: 078 625 1845 Email: mkrolathulani@gmail.com I look forward to your prompt response and a satisfactory resolution. Kind regards, Thulani Mkrola
0
Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
5 Jan 2026, 15:51
CONSUMER WARNING : Topbets flagges Winning betslips as looses! Please check your slip
I placed a quick R50 bet last night, yes as usual all the obvious matches were disabled as I tried to place my bets. Well I'm not greedy I am happy with a 2match or 4 match slip. I placed a one goal bet directly on South Africa, as South Africa v Cameroon . I then placed a bet saying PSG will score on both halves against Paris. PSG scored 45' then 59' making a slip a win. Now I am wondering as I terribly had loosing tickets last week which is now suspicious. Topbets integrity means everything , kindly pay my winning ticket Betting slip ID:3985923418 , Now I'm am checking all my loosing tickets
Helpful (0)
|Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
5 Jan 2026, 15:51
CONSUMER WARNING : Topbets flagges Winning betslips as looses! Please check your slip
I placed a quick R50 bet last night, yes as usual all the obvious matches were disabled as I tried to place my bets. Well I'm not greedy I am happy with a 2match or 4 match slip. I placed a one goal bet directly on South Africa, as South Africa v Cameroon . I then placed a bet saying PSG will score on both halves against Paris. PSG scored 45' then 59' making a slip a win. Now I am wondering as I terribly had loosing tickets last week which is now suspicious. Topbets integrity means everything , kindly pay my winning ticket Betting slip ID:3985923418 , Now I'm am checking all my loosing tickets
0
Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
2 Jan 2026, 14:37
Topbets deposits immediately accepted but withdrawals a nightmare
Topbets, is it fair that when a client is suppose to withdraw his/her earnings they should first wait for your approval. You have done well with updating your website but left out a very important aspect that involves consumers 'withdrawals. Clients are looking for convenience. Its funny how one can easily deposit and no approval is needed but to withdraw it is such a headache. You have our banking details, why cant the withdrawal be linked directly to one's bank account. With the improvements done to your site sure the IT guy may have an idea on linking each withdrawal to your bank account. Convenience that's all I am asking. Topbets you can do better
Helpful (0)
|Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
2 Jan 2026, 14:37
Topbets deposits immediately accepted but withdrawals a nightmare
Topbets, is it fair that when a client is suppose to withdraw his/her earnings they should first wait for your approval. You have done well with updating your website but left out a very important aspect that involves consumers 'withdrawals. Clients are looking for convenience. Its funny how one can easily deposit and no approval is needed but to withdraw it is such a headache. You have our banking details, why cant the withdrawal be linked directly to one's bank account. With the improvements done to your site sure the IT guy may have an idea on linking each withdrawal to your bank account. Convenience that's all I am asking. Topbets you can do better
0
Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
27 Dec 2025, 16:50
Topbets daylight ******* to Clients, sadly I have been a victim for 2years
Thank you Tophet's, for listening I am not very good with soccer but all I was begging Tophet's to do for 2years now, its to stop tempering with my bets and let me play like any other customer. Tempering with the screen every time when I am online, My stakes are less than a R100 but why I would be treated this way by Tophet's . This company would have a team that played during the day still available on the selection list and early this year when I noticed that I thank God because I could re-bet on known results and make the money I lost. Their screen could not allow me access but then I realized this was for their selected few to place bets. Live games will come on the screen with great odds and when trying to place a bet I was personally sidelined. This is sad for I have lost money on this betting site and some of my bet slips were tempered with. Sadly their Aaron would handle my 'queries' like another trash. I kept loosing on their site but was determine to correct this not only for me but all who would take their only money and bet. I approach Gambling board with this query and was asked to gather proof of which I am collecting screenshots. Most recently I wrote again to their Mr Know-it-all Aaron Modiba complaining and sending him screenshots of played games that were repeated throughout the night only for selected players to place bets but my letter was neglected. Aaron all I have been asking you to do is 'leave my bet slips alone, secondly 'stop tempering with my portal' . However, I am somehow relieved after my last review at least the portal is clear, I can place bets like everyone, fairly win or loose but after having unfairly loosing so much money. Top bets, please protect our bet slips, hire Agents that are compliant to handled bet slips
Helpful (0)
|Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
27 Dec 2025, 16:50
Topbets daylight ******* to Clients, sadly I have been a victim for 2years
Thank you Tophet's, for listening I am not very good with soccer but all I was begging Tophet's to do for 2years now, its to stop tempering with my bets and let me play like any other customer. Tempering with the screen every time when I am online, My stakes are less than a R100 but why I would be treated this way by Tophet's . This company would have a team that played during the day still available on the selection list and early this year when I noticed that I thank God because I could re-bet on known results and make the money I lost. Their screen could not allow me access but then I realized this was for their selected few to place bets. Live games will come on the screen with great odds and when trying to place a bet I was personally sidelined. This is sad for I have lost money on this betting site and some of my bet slips were tempered with. Sadly their Aaron would handle my 'queries' like another trash. I kept loosing on their site but was determine to correct this not only for me but all who would take their only money and bet. I approach Gambling board with this query and was asked to gather proof of which I am collecting screenshots. Most recently I wrote again to their Mr Know-it-all Aaron Modiba complaining and sending him screenshots of played games that were repeated throughout the night only for selected players to place bets but my letter was neglected. Aaron all I have been asking you to do is 'leave my bet slips alone, secondly 'stop tempering with my portal' . However, I am somehow relieved after my last review at least the portal is clear, I can place bets like everyone, fairly win or loose but after having unfairly loosing so much money. Top bets, please protect our bet slips, hire Agents that are compliant to handled bet slips
0
Replies (0)TJ
LM
Lindiwe M
1 reviews | Active since Jan 2020
22 Dec 2025, 10:41
Topbets' Aaron Modiba learn the value of a client and stop bull*** clients please
Is Aaron Modiba, the owner of Topbets? Please if you have any excutive I can speak to please allow me to lodge a formal complain. Sure emails sent to your Aaron where ignored for he is bigger than Topbets and customers means nothing to him. Tanya, its okay you have tried . Topbets may I have please address one of your executive with all the proof I have unless you want me to write another review, displaying your dirty linen. Gambling board do take complains seriously. Topbets can I please talk to your knowledgeable Executive.
Helpful (0)
|Replies (0)LM
Lindiwe M
1 reviews | Active since Jan 2020
22 Dec 2025, 10:41
Topbets' Aaron Modiba learn the value of a client and stop bull*** clients please
Is Aaron Modiba, the owner of Topbets? Please if you have any excutive I can speak to please allow me to lodge a formal complain. Sure emails sent to your Aaron where ignored for he is bigger than Topbets and customers means nothing to him. Tanya, its okay you have tried . Topbets may I have please address one of your executive with all the proof I have unless you want me to write another review, displaying your dirty linen. Gambling board do take complains seriously. Topbets can I please talk to your knowledgeable Executive.
0
Replies (0)TT
Thobile T
1 reviews | Active since Jan 2020
14 Dec 2025, 03:17
Aaron of Topbet
There is a an employee at TOPBET by the name of Aaron, this guys is tampering with winning customer accounts and fica documents. He blocks winning accounts to try to ***** the winnings from the customers. When you call to check why he is doing this, he claims system error. I sent fica documents and he deleted everything from the attachments. Initially he blocked the accounts and reactivated it. After reactivating, he went on to delete my fica documents more than 4 times, for no rease
Helpful (0)
|Replies (0)TT
Thobile T
1 reviews | Active since Jan 2020
14 Dec 2025, 03:17
Aaron of Topbet
There is a an employee at TOPBET by the name of Aaron, this guys is tampering with winning customer accounts and fica documents. He blocks winning accounts to try to ***** the winnings from the customers. When you call to check why he is doing this, he claims system error. I sent fica documents and he deleted everything from the attachments. Initially he blocked the accounts and reactivated it. After reactivating, he went on to delete my fica documents more than 4 times, for no rease
0
Replies (0)