Topform Steel Solutions - Ongoing Delivery Delays After Full Payment

Topform Steel Solutions – Customer Experience Review Our experience with Topform Steel Solutions has been unsatisfactory. Full payment was made on 30 October 2025. As of 21 January 2026, delivery remains incomplete. To date, we have received approximately half of the order (about half of the sheets) paid for. We were later informed that a calculation error by their quantity surveyor resulted in a shortfall of a further 24 sheets. Since payment, we have received multiple revised delivery timelines from Debbie, the Director. Unfortunately, these timelines have not been met. Follow-ups have consistently resulted in explanations and new commitments rather than completion of delivery. The ongoing delays and short delivery have caused financial loss and operational disruption, as planning and contractual commitments were made based on the timelines provided. This review reflects our experience to date and is shared for information purposes, to assist others in making informed decisions, particularly in cases where full upfront payment is required.