Don't trust TopGas Elegant Gasstoves in Benoni

I bought a stove through a sales agent. Was told that it was returned from a restaurant, as they realised that it wasn't for commercial use. Guarantee still intact. I was promised delivery that Friday. The Friday afternoon I was told that the burners had to be replaced, and that I will get delivery the following Friday. That Friday also came and went. When Mohammed arrived on the Saturday, he had to ask my neighbours to help carry stove in. He then said the stove was used as a demo in a cook-off and needed a wipe down. I actually had to scrub it. He also never brought a manual, but explained how to switch the oven on. Which I followed to the letter. The oven didn't work and the technician came to fix the switch, as something internal was broken off. This was on 17 April. I used the oven about 2 to 3 times after that. On Mother's Day, I switched it on and almost immediately smoke came out between the burners and the oven. I spoke to the agent and the technician, but apparently I have to pay for the call out and replacement. They supply the technician with the parts. In a voicenote sent to the agent it's apparently user error. How, I would like to know? Mohammed is not available to his agent and has not answered any questions since the voicenote. Yes, I'm furious,as I have paid good money. So no, I won't recommend this company, as everything is great, till you have a problem.