Poor service , no customer service

Very poor service . I have been on Topmed since childhood and never had any issues . Now that Fedhealth has taken over.. there are issues coming up constantly and they are not easy to deal with .Everything is a burden to get through ..I really miss the Topmed service.I’m not happy … after being such an old member of Topmed .. it’s time for change .I’m looking for a new Medical aid and once it’s found , I’m going to move over .Fedhealth is not good with members , the service is poor and they don’t really care about customer service .