Poor service

Poor assistance that I received this morning by Total garage on Rifle road by Turffontein whilst rushing to work. The garage was full this morning with cars and the petrol attendants just stood there watching an accident scene that happened next to the petrol pumps. I went in the shop and left a message with my son to ask the petrol attendant to fill up and check the tyre pressure for us whilst I go get snacks for him for school. I went in and out of the shop and no one came to the car to assist, only when they noticed that I'm driving away two of them ran towards me, but I had already waited for a good 10 minutes without being assisted and the other cars had already left. They didnt even show remorse or anything like that. A garage that is situated on such a busy road with such service is bad for business.