WORST CUSTOMER SERVICE EVER!!!

I purchased boards worth over R18 000 from Totally Boards, Silverton on Monday(14 September 2015). I paid a further R450 for delivery on Thursday, my husband was told the boards would be delivered on Friday(18th). I have taken the day off from work, to be there when the boards where delivered. They never came. When my husband followed up with Thobani, he he said that he would call the driver and find out.Then calls back saying,truck broke down and delivery will take place on Monday. I call the manager, Stephan, only to be told, none of their trucks are \broken down""; instead of Roodepoort. Stephan is the worst manager; and refused to even help out; all said was;\"" its not my problem\"""