TB
Totally Board
Unclaimed Business
TB
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nicholas M
1 reviews | Active since Jan 2020
28 Jun 2022, 07:19
Totally Board company is stealing my R6900 deposit money
In 2020 I paid a R6900 material deposit to Totally Board, in Mpumalanga. Later I was retrenched when the mine closed. I moved to Northern Cape now, and I am told by Hendrik, the shop owner, that because it has been 2 years, he is not going to refund me. I guess my money expired, for the reason that it has been 2 years. This Hendrik dude is very rude, he shouts when one talks to him on the phone and does not know how to talk to people. I think this platform is an alternative one for people like Hendrik. I could not understand why he was angry. I want my money, and I want it. There is no business that does not keep record of what is collected or not, from their shop. These people must proof that I received material, because I am proofing that I paid money to them. I would also like to see their policy that I signed for, which talks about me loosing my money if it has been 2 years. I understand things are tough, but to crook people of their money isn't on.
Helpful (0)
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Nicholas M
1 reviews | Active since Jan 2020
28 Jun 2022, 07:19
Totally Board company is stealing my R6900 deposit money
In 2020 I paid a R6900 material deposit to Totally Board, in Mpumalanga. Later I was retrenched when the mine closed. I moved to Northern Cape now, and I am told by Hendrik, the shop owner, that because it has been 2 years, he is not going to refund me. I guess my money expired, for the reason that it has been 2 years. This Hendrik dude is very rude, he shouts when one talks to him on the phone and does not know how to talk to people. I think this platform is an alternative one for people like Hendrik. I could not understand why he was angry. I want my money, and I want it. There is no business that does not keep record of what is collected or not, from their shop. These people must proof that I received material, because I am proofing that I paid money to them. I would also like to see their policy that I signed for, which talks about me loosing my money if it has been 2 years. I understand things are tough, but to crook people of their money isn't on.
0
Replies (0)GM
Gladys M
1 reviews | Active since Jan 2020
3 Mar 2016, 18:57
wrong wood used for kitchen units doors
the kitchen unit material was paid in cash in Sep 2015 and when the delivery was made the delivery guys were told that the material for the doors is not correct and the company was also notified. we spoke to Herbie and he promised to sort the matter out in January 2016 when the company opens after holidays. Herbie promised that he will exchange the material and bring the correct ones, he even told the carpenter to build the frames and take measurements to be sent to them but he was avoiding our calls and would not return our calls. after a while he said he will speak to the manager but came back and said we have to pay again for the doors as they will not exchange it. They either bring back the money for the doors or exchange it for us . the delivery note was not signed. please help Gladys is now stressing about the whole situation.<br> the company number : 013 2435153/4 Herbie 0726571154<br> Gladys Mokgoshi
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Gladys M
1 reviews | Active since Jan 2020
3 Mar 2016, 18:57
wrong wood used for kitchen units doors
the kitchen unit material was paid in cash in Sep 2015 and when the delivery was made the delivery guys were told that the material for the doors is not correct and the company was also notified. we spoke to Herbie and he promised to sort the matter out in January 2016 when the company opens after holidays. Herbie promised that he will exchange the material and bring the correct ones, he even told the carpenter to build the frames and take measurements to be sent to them but he was avoiding our calls and would not return our calls. after a while he said he will speak to the manager but came back and said we have to pay again for the doors as they will not exchange it. They either bring back the money for the doors or exchange it for us . the delivery note was not signed. please help Gladys is now stressing about the whole situation.<br> the company number : 013 2435153/4 Herbie 0726571154<br> Gladys Mokgoshi
0
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Keressa J
1 reviews | Active since Jan 2020
18 Sept 2015, 11:19
WORST CUSTOMER SERVICE EVER!!!
I purchased boards worth over R18 000 from Totally Boards, Silverton on Monday(14 September 2015). I paid a further R450 for delivery on Thursday, my husband was told the boards would be delivered on Friday(18th). I have taken the day off from work, to be there when the boards where delivered. They never came. When my husband followed up with Thobani, he he said that he would call the driver and find out.Then calls back saying,truck broke down and delivery will take place on Monday. I call the manager, Stephan, only to be told, none of their trucks are \broken down""; instead of Roodepoort. Stephan is the worst manager; and refused to even help out; all said was;\"" its not my problem\"""
Helpful (0)
|Replies (0)KJ
Keressa J
1 reviews | Active since Jan 2020
18 Sept 2015, 11:19
WORST CUSTOMER SERVICE EVER!!!
I purchased boards worth over R18 000 from Totally Boards, Silverton on Monday(14 September 2015). I paid a further R450 for delivery on Thursday, my husband was told the boards would be delivered on Friday(18th). I have taken the day off from work, to be there when the boards where delivered. They never came. When my husband followed up with Thobani, he he said that he would call the driver and find out.Then calls back saying,truck broke down and delivery will take place on Monday. I call the manager, Stephan, only to be told, none of their trucks are \broken down""; instead of Roodepoort. Stephan is the worst manager; and refused to even help out; all said was;\"" its not my problem\"""
0
Replies (0)