NM
Nicholas M
Active since Jul 2010
13
Reviews
0
Industries
Reviews
13 reviews14 months ago
Terrible customer service_Car Service and put no engine oil after draining the old oil
I took my car in for service at american suv around mid December. I drove the car back home, 2 days after the low oil pressure error message appeared on the cluster, I call Johan from american suv, and also sent them emails. They told me to tow the car back to their workshop, I asked if they will cover towing costs, and obviously the answer was no. I was then told that they will soon be closing for December holidays. Me and my family spent the holidays inconvenienced, stranded without a car, had to make plans to be able to get around, after paying R31 000 to american suv for the maintenance of my car. January I approached eCar workshop, they sent a technician to do fault finding, it was established that the car had no oil. My car was towed to the eCar workshop, they ran some tests including checking if there are any oil leaks, no leaks were found and nothing else was found to be wrong, except for the fact that there was no engine oil. I brought this to the attention of american suv management, still nothing was done, I had to pay R 2100 for the oil, these people showed no interest in my problem. I almost lost an engine which would have costed me about R150 000, because of a silly unacceptable mistake from who claims to be one of the best workshops. My advise to everyone, take your car to these people at your own risk, they commit ameture mistakes and take no accountability for it.
0 replies
28 months ago
Distressed Vodacom client, soon to be ex-client.
Dishonest and unprofessional service from Vodacom Consultants Hi, I'm distressed and disappointed at the service I'm receiving from Vodacom. They gave me a wrong upgrade package and when I call to cancel they send me from pillar to post. The upgrade was done on 7 /11/2023. The contract came to effect on 1/12/2023 that is when I realised it's not what was sold to me. I was offered unlimited data package for R299 and only received 200GB.I called cancellation department they said they logged a call with RAM to collect the router which never happened. I called again on the 7/12/2023 was sent back and forth until I spoke to Simon(call center agent) he said he will escalate the matter to the manager and I will receive a call within 24hrs to reverse the contract...I'm still waiting. Mind you I can't receive or make calls, sms, use apps nothing and it's my primary number. This is so unprofessional and frustrating. The above is a review that I published last month (December). To this day I still cannot make nor receive calls on my number, as a preferred outcome agreed between me and Mondo/ Vodacom consultant/s. Everytime I need to make follow-up phone calls, and I get told to wait for 48 hrs, I don't know what to do anymore. I just want Vodacom to resolve this mess they have created, I have been missing important calls for the 2nd month now. They sent a courier to pick-up the device all they must do now is to change my number to prepaid and enable it to make and receive calls, please.
256 replies
29 months ago
Dishonest and unprofessional service from Vodacom Consultants
Hi, I'm distressed and disappointed at the service I'm receiving from Vodacom. They gave me a wrong upgrade package and when I call to cancel they send me from pillar to post. The upgrade was done on 7 /11/2023. The contract came to effect on 1/12/2023 that is when I realised it's not what was sold to me. I was offered unlimited data package for R299 and only received 200GB.I called cancellation department they said they logged a call with RAM to collect the router which never happened. I called again on the 7/12/2023 was sent back and forth until I spoke to Simon(call center agent) he said he will escalate the matter to the manager and I will receive a call within 24hrs to reverse the contract...I'm still waiting. Mind you I can't receive or make calls, sms, use apps nothing and it's my primary number. This is so unprofessional and frustrating.
200 replies
46 months ago
Totally Board company is stealing my R6900 deposit money
In 2020 I paid a R6900 material deposit to Totally Board, in Mpumalanga. Later I was retrenched when the mine closed. I moved to Northern Cape now, and I am told by Hendrik, the shop owner, that because it has been 2 years, he is not going to refund me. I guess my money expired, for the reason that it has been 2 years. This Hendrik dude is very rude, he shouts when one talks to him on the phone and does not know how to talk to people. I think this platform is an alternative one for people like Hendrik. I could not understand why he was angry. I want my money, and I want it. There is no business that does not keep record of what is collected or not, from their shop. These people must proof that I received material, because I am proofing that I paid money to them. I would also like to see their policy that I signed for, which talks about me loosing my money if it has been 2 years. I understand things are tough, but to crook people of their money isn't on.
0 replies
50 months ago
Terrible service provider (just property) and bad attitude from the agent, Tariesa Hechter.
STOP, DO NOT EVEN THINK ABOUT IT, WHAT, just property!!! A very disturbing attitude from this company in Kuruman, agent by the name of Tariesa Hechter. We had complaints about the property in which we live, for the past 2 months now, which she promised to fix and never did. She never answers her phone when we call, and when she does she gives a very disturbing attitude. Just today few hours back there was no power at the property, as always tried calling her countless times , no answer. We noticed that we are the only ones in the complex without electricity, obviously once it started getting dark; all along we thought it was load shedding. She eventually answered my WhatApp text, and now she blames us for not checking and reporting to her immediately after the power dip. I asked how was I suppose to know that it wasn't load shedding, I also told her that we bought a R200 electricity yesterday, she still insisted we should have known and checked. Now the problem is DB box is in the garage which has no access to the house and the motor door won't open because there isn't electricity. Again according to Tariesa this is somehow our fault because the garage is supposed to open since there is a battery which is supposed to last for at least 5 hrs. I told her we know all that and her telling us what we already know does not change the fact that the door won't open still and we do not have electricity. She said she isn't in the mood for the fight and that she can only help tomorrow after 08h00 because there is no electrician who will come out to help us after hours. This makes us miss our own house in Mpumalanga and can't wait to finalise the purchase here in Kuruman and leave tariesa and her just property in peace.
0 replies
63 months ago
Compliment to Mr Madimetja Kekana of MiWayLife
I was assisted by Mr. Madimetja Kekana to change my policy details today, what a professional service. Keep up the good work, you are doing a great job. MiWayLife is lucky to have a consultant of your caliber.
56 replies
64 months ago
MiWay Happy client- Bonolo Masemola
What an excellent and friendly service I received on the phone from MiWay consultant, Bonolo Masemola, you are very professional. Keep up the good work.
61 replies
67 months ago
Unprofessional and unexpected service from Woolworths
Hi. My wife, G.M Molapo, has had an account with Woolworths for years now. All these years she has been paying for a credit life insurance with them. My wife has been retrenched for the past 3 months now, she claimed for this so called credit life insurance 4 months back and submitted all relevant documents; after 3 weeks of the initial submission Woolworths asked for the same documents again, which were re-submitted. To date there is no communication from Woolworths, unless we call asking for progress. When we contact them regarding progress, they always tell us that they are confirming her unemployment (since 14 August 2020). Now the account shows arrears and this Woolworths unreliable credit life insurance is not willing to come to the party. Why else have we been paying for this insurance if Woolworths does not want us to benefit from it? Hello Peter, may you please assist in getting these people to start doing their job, apart from ensuring that people's bank accounts are being debited.
0 replies
67 months ago
Unprofessional and unexpected service from Woolworths
My wife, G.M Molapo, has had an account with Woolworths for years now. All these years she has been paying for a credit life insurance with them. My wife has been retrenched for the past 3 months now, she claimed for this so called credit life insurance 4 months back and submitted all relevant documents; after 3 weeks of the initial submission Woolworths asked for the same documents again, which were re-submitted. To date there is no communication from Woolworths, unless we call asking for progress. When we contact them regarding progress, they always tell us that they are confirming her unemployment (since 14 August 2020). Now the account shows arrears and this Woolworths unreliable credit life insurance is not willing to come to the party. Why else have we been paying for this insurance if Woolworths does not want us to benefit from it? Hello Peter, may you please assist in getting these people to start doing their job, apart from ensuring that people's bank accounts are being debited.
0 replies
67 months ago
Compliment
Hello. I am just off the phone with Alexis Mdinisi, a consultant form Miway, life cover section. What a friendly, professional and effective assistance. Keep up the good work. So far, I am totally impressed with Miway.
53 replies
Review Distribution
5 Star
5 (38.46153846153846%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (61.53846153846154%)