Totalsports Cape Gate: Refusal to honor CPA price (Section 23)

I am extremely disappointed with the management at Totalsports Cape Gate. I found a jacket the TS KB MNS Studio-Tech Hoody - XL clearly marked on the rack for R269.99, but it scanned at the till for, and displayed on the receipt at R699.00.

Despite showing the staff the price tag, I was met with four different staff members who all but 1 of them refused to honor the displayed price, claiming "the system won't allow it." This is a direct violation of Section 23 of the Consumer Protection Act (CPA), which states that the displayed price must be honored. Instead of fixing their error, the manager forced a refund (the last for digits on the Receipt are - Tran No:4211; Orig no:4210).

I have the refund receipt as proof and have escalated this to TFG Head Office. I expect Totalsports to honor the legal price and contact me to resolve this.