Tower3
1|6 reviews
AR
Andre R
1 reviews | Active since Member
07 Dec 2019, 17:02
Bad Service!!!
This company promises you the best service and speed and after u pay instelation and monthly fee u dont get any internet or service that they promised. Ive been paying for months and wifi is still off and proof of all messagesand emails, contractand WhatsApp messages along with voicenotes, now the owner states that the other satelite on another site has technical problems and if i want wifi i need to pay the new satilite to get connection or they will cancel me.. im emailing WhatsApp calling but no reply, i told them i want a total refund on my fees and installation as i signed a 12month contract where they did a line test and promised excellent service and what they want to do know is breach of contract. Im seeing my laywer on Monday to take this matter further.
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Andre R's updateReviewer Update
09 Dec 2019, 14:22So i have to provide feedback as it is only fair. The owner Mr Johan from Tower3 took the matter in his own hands and sorted my wifi problem in just a few hours where the techs took days previously. I want to thank Mr Johan to look after his clients and keep them happy. I certainly give a 5 star now as it was one of his workers that messed up and kept quiet and Mr Johan found out what whas going on and without hesitation resolved my problem..
Thanks a million
Andre
Thanks a million
Andre
AR
Andre R's update09 Dec 2019, 14:22
Reviewer Update
So i have to provide feedback as it is only fair. The owner Mr Johan from Tower3 took the matter in his own hands and sorted my wifi problem in just a few hours where the techs took days previously. I want to thank Mr Johan to look after his clients and keep them happy. I certainly give a 5 star now as it was one of his workers that messed up and kept quiet and Mr Johan found out what whas going on and without hesitation resolved my problem..
Thanks a million
Andre
Thanks a million
Andre