Don't Care attitude - Rather avoid!

One of the worst companies I have dealt with in a LONG time. They ruined my child's Christmas by sending out the wrong item, it took me days to get hold of them as you would be very lucky if they bother to answer their phones. Finally got hold of someone and sent the item back on 27th Dec 24. To date (11 days) I have phoned everyday (over 20 times just today), sent emails, FB messenger, all of it and still have no communication regarding my refund or return. No one calls back and all emails are a generic cut and paste. There are many other companies you can rather support who actually appreciate their customers.