TP
Toy Production
Unclaimed Business
TP
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Ashley M
1 reviews | Active since Jan 2020
23 Nov 2015, 10:30
you can run but you cant hide
For everyone who has a bad experience with these people. I have found them. You can run but you cannot hide.<br> <br> They are living in Randburg, they are both working for their son Marco Pereira + daughter in law Robyn Van Rooyen at a company by the name of Custom Couches. They are working from this address: Unit 2 corner minis cnr horse and chestnut speculator roads northland business park.<br> <br> landline: 011 762 1328<br> Rosita going by the name of joey no longer Linda Rosita or toy.: 062 388 1365<br> Paul going by the name of Joe no longer Paul or Paulo:074 874 3868 <br> <br> I have phoned them countless times + they have denied who they really are. They own me a lot of money + this is for furniture I ordered from them in February. I went there anonymously + I did see them both working there. When I did get hold of them the first time to see where my order was I was treated with such disrespect + told to \@#$% off"+ called names. <br> <br> I wouldn't even recommend anyone buying anything from Custom Couches either as I know you will get the same horrendous level of service. If any of you do go there"
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Ashley M
1 reviews | Active since Jan 2020
23 Nov 2015, 10:30
you can run but you cant hide
For everyone who has a bad experience with these people. I have found them. You can run but you cannot hide.<br> <br> They are living in Randburg, they are both working for their son Marco Pereira + daughter in law Robyn Van Rooyen at a company by the name of Custom Couches. They are working from this address: Unit 2 corner minis cnr horse and chestnut speculator roads northland business park.<br> <br> landline: 011 762 1328<br> Rosita going by the name of joey no longer Linda Rosita or toy.: 062 388 1365<br> Paul going by the name of Joe no longer Paul or Paulo:074 874 3868 <br> <br> I have phoned them countless times + they have denied who they really are. They own me a lot of money + this is for furniture I ordered from them in February. I went there anonymously + I did see them both working there. When I did get hold of them the first time to see where my order was I was treated with such disrespect + told to \@#$% off"+ called names. <br> <br> I wouldn't even recommend anyone buying anything from Custom Couches either as I know you will get the same horrendous level of service. If any of you do go there"
0
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Dalton P
1 reviews | Active since Jan 2020
12 Nov 2015, 05:22
Complete and utter lack of customer service
Please do not do business with any company Ta toy productions aka Kustom kelly's<br> <br> you will regret it for the rest of your life.<br> <br> I purchased a couch and have been made promises over and over always asking for just a few more days in order to provide feedback that couldnt take more than a few minutes to aquire.<br> <br> I am out of pocket and have not received my couch and got told the company is under liquidation.<br> <br> and even despite this it takes more than a week for the owner to reply with the details of the entity that is currently handeling the liquidation.<br> <br> do not except any excuses from them as I have now delayed my submission to the small claims court by a further two weeks as the promises just keep piling up.
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Dalton P
1 reviews | Active since Jan 2020
12 Nov 2015, 05:22
Complete and utter lack of customer service
Please do not do business with any company Ta toy productions aka Kustom kelly's<br> <br> you will regret it for the rest of your life.<br> <br> I purchased a couch and have been made promises over and over always asking for just a few more days in order to provide feedback that couldnt take more than a few minutes to aquire.<br> <br> I am out of pocket and have not received my couch and got told the company is under liquidation.<br> <br> and even despite this it takes more than a week for the owner to reply with the details of the entity that is currently handeling the liquidation.<br> <br> do not except any excuses from them as I have now delayed my submission to the small claims court by a further two weeks as the promises just keep piling up.
0
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Kajal R
1 reviews | Active since Jan 2020
18 Jun 2015, 08:59
Constant lies and no delivery
I ordered and paid in full for a 3 seater couch from Toy Production in August 2014. They delivered a 2 seater in December 2014 which was terribly done. Seems where opening. I immediately asked them to fetch the couch as it was not what I had ordered. They promised me that I would have my correct couch by then end of December. Ever since, they have been stringing me along with numerous excuses. Load Shedding , they ran out of fabric which takes months to import. They have been telling me that my couch is in production and almost ready from 22 April 2015.<br> Yesterday when my husband threatened to call our lawyers, We get a call from Paul's wife ( the owner of the company) to say that we did not order a 3 seater and rather a 2 seater because that is the price we paid. If we want a 3 seater, we need to add more money! They are trying to tell me that I paid R9800 for a 2 seater fabric couch! They have my money for 10 months and they refuse to refund it, nor do they want to give me the couch that I had paid for.<br> Please DO NOT buy from this company. be very careful. They will promise you dates, you will not get your stuff for months. They will take your money!!!!Do not trust them!
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Kajal R
1 reviews | Active since Jan 2020
18 Jun 2015, 08:59
Constant lies and no delivery
I ordered and paid in full for a 3 seater couch from Toy Production in August 2014. They delivered a 2 seater in December 2014 which was terribly done. Seems where opening. I immediately asked them to fetch the couch as it was not what I had ordered. They promised me that I would have my correct couch by then end of December. Ever since, they have been stringing me along with numerous excuses. Load Shedding , they ran out of fabric which takes months to import. They have been telling me that my couch is in production and almost ready from 22 April 2015.<br> Yesterday when my husband threatened to call our lawyers, We get a call from Paul's wife ( the owner of the company) to say that we did not order a 3 seater and rather a 2 seater because that is the price we paid. If we want a 3 seater, we need to add more money! They are trying to tell me that I paid R9800 for a 2 seater fabric couch! They have my money for 10 months and they refuse to refund it, nor do they want to give me the couch that I had paid for.<br> Please DO NOT buy from this company. be very careful. They will promise you dates, you will not get your stuff for months. They will take your money!!!!Do not trust them!
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