1 reviews | Active since Member
Contacted Malmesbury Toyota regarding a vehicle they have advertised for sale. I was contacted by their salesperson (Gerrit). After advising him that I would have to book flights from Johannesburg to Cape Town, he assured me the vehicle was in prestige condition, and that I would have no issues. Thereafter he advised me by email that his colleague has a finance application on the vehicle. Four days later I emailed enquiring about the status of the vehicles, I wanted to book flights - no answer. Seven days after that email, I get an email saying that the vehicle is still available, I call the salesman, and he confirmed availability. My next email to him is with proposed flight details in three days, his reply is that someone has now put a holding deposit in the vehicle. This is two hours after we spoke. My deal was I fly to Cape Town, inspect the vehicle, and if I am satisfied (as the salesman assured me that I would be), I would do an instant EFT for the full asking amount plus the delivery (by car carrier as discussed). I was only waiting on rail quote to see which was feasible. This was a done deal, but the salesman opted to not ask the client after me to wait a few days more.
Malmesbury Toyota, full of promises but can’t deliver. Had I purchased the vehicle, and if I had an issue with it, I can only imagine the promises I would have received then.
A one star on this platform is still too much to give you. I hope the rest of South Africa reads this review so that they can make an informed decision and not put up with your s***.