1 reviews | Active since Member
I saw a vehicle which had not arrived at the dealer yet and submitted an enquiry 3 times before a Mr Jean Van Wyk called me back. There was even a place to "reserve the car for you" which I also submitted twice. Jean told me he would call me on Monday, 24 Oct. He did not call. I called him on Tuesday, to be told the vehicle would be in on Thursday or friday of that week. I called again on Friday only to be told that it was not going to be in until the next week Thurs, Fri but would I like to go through so he could look at my trade in vehicle. I told him it was a distance from me and I would do it all at once when the car was at the dealer. Tuesday, 1 Nov I notice the car is no longer on the website and I call him, he ignores first call, then tells me he is with a client and will call me back. He does not call and I again call at 1.30pm. He then tells me he has 'just got into the office and I am on his list, but the car has actually been sold by one of the other agents who took a large holding deposit. I asked why I was told the car would be in the next week friday and he told me it came in very, very late on the Friday. Honestly shocking service and he has done nothing but lie to cover his own skin!