Toyota Nelspruit has serious attitude problems

I am so over Toyota Nelspruit.

My hubby took his company bakie in to get a quote for the air conditioning as the comressor blew, and the company who he works for asked him to get a quote also for a complete service and Parts for everything that needed to be replace and fixed. Now let me tel you its a big chunk of change.....

The lady working with his quotation by the name of Cebsile has no clue what she is doing... After 8 telephone calls, numerous messages and **** licking of note he received his quote 2 days later. Every time he phoned her she was busy, or not available or she will send the quote now! She has no people skills and her mind is on permanent vacation, at times he got so mad and request to speak to the Service manager or Store manager for her to do her job. Seriously Toyota it's pathetic.

After she send the quote for vehicle repairs 2 days later we asked her were is the quote for the air conditioning??? you know what she said? If we want a quote for the air conditioning my husband must phone the guy who is looking at the air conditioning problems and request the quote from him as she is busy.

This is my husband's company vehicle, even though it's nothing to you or the staff of Toyota, the vehicle is my family's bread and butter, and for Cebsile to think it's a joke or taking him for a fool each and every time he speaks to her, she must just look at the quotation she send him almost 3 days later and remember where her salary comes from.

This is not the first time there is an issue with Cebsile's work ethics or attitude problems.

Please take note Toyota Nelspruit: As his company has an account with you, we refuse to deal with Cebsile in the future.