TOYOTA SA - A DISHONEST AND DISGUSTING BRAND

I own a 2024 Toyota Fortuner 2.4 GD6 4x4 automatic. I experienced vibration from the time I took delivery. I was inconvenienced in taking my vehicle to the dealership over 6 or 7 times. Whilst the Service Manager and Workshop Manager was friendly and pleasant and tried to help, they could not make decisive decisions to solve the problem, citing that the rep from Toyota SA, Wayne, had the final say. Wayne was very difficult, and did not even have the courtesy to meet with me when I requested the meetings. It was a ridiculously uphill battle. Eventually they had to re-balance the propshaft (on a NEW R740 000 vehicle, mind you!). After many months of 'fighting' eventually Toyota changed the faulty front discs (but I had to pay over R2000 fir the brake pads). Then the tyres were also faulty, causing a vibration. The dealership owned up that the tyres were a problem, but did not make the effort to solve my problem. It was I who had to take the vehicle to Tiger Wheel and Tyre to get a report. Even then, Wayne from Toyota SA, questioned the report! After another battle the assessor from Continental came to assess the tyres on the vehicle. Fortunately, I had already spoken to the Ombudsman offices, abd I did not hold my punches back. Long story short, the tyres were replaced - NOT by Toyota SA, but by Continental. So, it was I that had to fight this battle yet Toyota SA sat back and did not care. I HAVE LOST FAITH IN THE TOYOTA BRAND, AFTER 40 YEARS OF LOYALTY TO THE BRAND. Ideally Toyota SA should have offered me another vehicle, as this vehicle, in my opinion, was a reject! If Toyota backs their brand so much why is their warranty on 3 yrs/ 100 000 km? Why can't they match the 10 yr / 1 billion km warranty that the Chinese and some Mahindra dealerships brands offer? Or even a 7 yr / 200 000 km warranty? It shows that Toyota does NOT have confidence in their own brand, but are relying on historical data. I'm an extremely disappointed Toyota client! N.B. Even when I took delivery of the vehicle, it did not have any 'new smell' inside the cabin. And now when I approached the dealership for a like-like swap deal, they quoted me around R720 000 for a similar vehicle, and only R570 000 for my trade-in. Which means I must fork out another R130 000 extra from my pocket, excluding the nudge bar, tow bar and ceramic coating (an extra R37 000). This is daylight *******, and shows that Toyota does not care about their customers, but are only interested in profits. Chances are I'll never purchase another Toyota. Let this be a caution to other customers considering a Toyota brand. Btw, my dealership was CFAO Rondebosch East Toyota.