Wrong order delivered

Good day, TOYS000258674 I bought a V-tech first steps walker pink to my surprise when item was delivered it was a complete different order.

I have been trying to get hold of you via WhatsApp and I'm still for the agent to respond, called your customer service inquiries held for long until the call was cut off , sent an email until today there's no response.

What kind of service is this ? Not even one communication correspondence has been attended too.

I need my order to be sorted ASAP. It can't take a week to respond 🙄