TP-LINK keeps my router and ignores me and Takelot. Avoid them

You think ignoring Takealot on my return is quality cTPontrol and service to us? I paid so much for that router, 2 to 3 weeks in you dont even reply me or takealot on my return with a router i use for busines!!!!! I WILL NEVE BUY YOUR PRODUCTS. I want my money or working router simple