Urgent: Account Reactivation & Lack of Response

I have been following up on the reactivation of my account, but my calls keep getting forwarded to a line that is never answered. This lack of response is completely unacceptable.

Two days ago, I made a manual payment to cover the outstanding amount after a failed debit order due to insufficient funds. I also emailed proof of payment, yet my account remains inaccessible, and I have received no feedback whatsoever.

I need immediate clarification on why my account is still inactive and when it will be restored. If this issue is not resolved promptly, I will escalate it further. Please respond with a solution immediately.