

Tpn Credit Bureau
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2022
Worst Customer service I have received ever. Started billing me for a Lease Pack that I bought 2 years ago and no one can assist me. When i finally got ahold of someone they told me that everyone that can assist is busy.
1 reviews | Active since Jun 2022
Worst Customer service I have received ever. Started billing me for a Lease Pack that I bought 2 years ago and no one can assist me. When i finally got ahold of someone they told me that everyone that can assist is busy.
1 reviews | Active since May 2017
This is absolutely unacceptable and I am furious at the incompetence of Tenant Profile Network. A landlord pulled my husband’s credit record through TPN and it came back showing accounts that are NOT his. TPN mixed his profile with his twin brother. Because of this error, the landlord flagged him as a high-risk tenant and we LOST a rental opportunity we were about to secure. This is not a minor mistake. This is a bureau that handles people’s identities, finances, and housing eligibility. Mixing twins should be a basic scenario your systems are designed to prevent. Instead, your negligence directly affected our ability to get a home. We are now forced to explain and dispute debts that do not belong to my husband while dealing with the stress of losing a place we were counting on. To make matters worse, independent credit checks from other sources show his score is perfectly fine and nowhere near the “below average” rating quoted on the TPN report. This proves the problem is entirely on TPN’s side. You are playing with people’s lives. Housing decisions are time-sensitive. Landlords do not wait around for credit bureaus to fix their mistakes. Opportunities disappear — and that is exactly what happened to us. We are now stuck cleaning up a mess we did not create because your data handling is careless and inaccurate. A credit bureau should protect consumers, not sabotage them. I expect urgent correction and accountability. No one should lose a home because of a bureau’s incompetence.
1 reviews | Active since May 2017
This is absolutely unacceptable and I am furious at the incompetence of Tenant Profile Network. A landlord pulled my husband’s credit record through TPN and it came back showing accounts that are NOT his. TPN mixed his profile with his twin brother. Because of this error, the landlord flagged him as a high-risk tenant and we LOST a rental opportunity we were about to secure. This is not a minor mistake. This is a bureau that handles people’s identities, finances, and housing eligibility. Mixing twins should be a basic scenario your systems are designed to prevent. Instead, your negligence directly affected our ability to get a home. We are now forced to explain and dispute debts that do not belong to my husband while dealing with the stress of losing a place we were counting on. To make matters worse, independent credit checks from other sources show his score is perfectly fine and nowhere near the “below average” rating quoted on the TPN report. This proves the problem is entirely on TPN’s side. You are playing with people’s lives. Housing decisions are time-sensitive. Landlords do not wait around for credit bureaus to fix their mistakes. Opportunities disappear — and that is exactly what happened to us. We are now stuck cleaning up a mess we did not create because your data handling is careless and inaccurate. A credit bureau should protect consumers, not sabotage them. I expect urgent correction and accountability. No one should lose a home because of a bureau’s incompetence.
1 reviews | Active since Feb 2021
I purchased the leasepack on TPN on two occasions and on both occasions they locked me out of my account. I didn’t bother approaching TPN this time around because in 2024 they sent me from pillar to post to correct the issue.
1 reviews | Active since Feb 2021
I purchased the leasepack on TPN on two occasions and on both occasions they locked me out of my account. I didn’t bother approaching TPN this time around because in 2024 they sent me from pillar to post to correct the issue.
Hellopeter has tracked Tpn Credit Bureau across 30 reviews. Tpn Credit Bureau hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Tpn Credit Bureau? Write a review to help others decide.