BN
Buntu N
Active since Feb 2021
6
Reviews
0
Industries
Reviews
6 reviews4 months ago
TPN LEASEPACK
I purchased the leasepack on TPN on two occasions and on both occasions they locked me out of my account. I didn’t bother approaching TPN this time around because in 2024 they sent me from pillar to post to correct the issue.
0 replies
6 months ago
SA Home Loans bond registration stalling
I’m extremely disappointed with the home loan registration process at SA Home Loans. Although the consultants are nice and respectful. The overall experience has been by far the worst I’ve received from any financial institution. The bond registration process has been ongoing for 4 months from date of approval. I’ve provided all required documents to SA Homeloans - all within a day of being requested. When I follow up, the consultants advise that the documents are under FICA verification and the timelines for conclusion is indefinite. We are 4 months in, the transfer attorneys have been ready to lodge for a month but absolutely no feedback from SAHL and no urgency to bring the matter to close. I’m very disappointed, had I known that a process that takes 6 weeks with other institutions will drag on for 4 months with SAHL I would have opted for another loan offer.
53 replies
16 months ago
TPN Shop Not Provisioning Products
I purchased a residential lease-pack on TPN website for R600,00 The lease-pack was not provisioned to my account and I contacted the call center to complain that the pack was not provisioned. I was advised to log a complaint by sending an email to their helpdesk. The people at helpdesk advised me that my account was closed due to non-payment. I then provided them the latest statement from TPN that my account is up to date. As things stand, they’re sending me a series of emails that have yielded no fruit. Currently, I have paid R600 and provided them proof that the money was debited from my bank account but I do not have the product and I am not receiving any help. After sale service absolutely atrocious
0 replies
17 months ago
Rain Network Accounts Department
Good day, I submitted a request to cancel the service. The call center agent advised me to make a final payment after which my service will be cancelled. Even after having made the required payment I am still receiving spam from Rain consultants who are advising me that I should make yet another payment because the service has not been cancelled. I requested that the telephone consultant put me through to the accounts manager, to which she blatantly refused and advised me that she is in a position to deal with the matter and effectively told me that unless I make yet another payment, I will keep on getting billed. Seems that Rain Network provider is reluctant to cancel an account at my request and want to solicit more and more money out of me. Thanks
112 replies
57 months ago
Nkosinathi Vunandlala GREAT GREAT service! 200%
I am always delighted by the service I receive from Nkosinathi Vunandlala (0315713009)! He is extremely helpful and patient enough to effectively guide me through the entire application process, he give frequent feedback and is always happy to clarify whatever enquiry I might have! I could not be more impressed!
0 replies
63 months ago
AWESOME SERVICE!
I was assisted by Suraya Header who served me with absolute excellence! She took me through the options explaining each one in great detail, she was very enthusiastic throughout the interaction! She was also very concise which I always appreciate from someone who is helping me! THANK YOU THANK YOU THANK YOU SURAYA!
61 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
3 (50%)