Tracknetics
Claimed Business
AI Review Summary
Based on recent customer reviews, Tracknetics receives overwhelmingly positive feedback for its swift vehicle recovery, friendly and patient staff, and efficient onboarding process. Customers frequently praise individual consultants by name for going above and beyond, and the app and notification system are highlighted as strong features. However, a notable minority of dissatisfied customers report persistent device connectivity issues, unresponsive customer support over extended periods, poor communication, and management dismissiveness when complaints are raised, particularly around contract disputes and unresolved technical problems.
Performance(last 12 months):
0Trustindex Rating
#8Ranked In Security
365h 23mReply Time
0 NPSUnlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 567 hours 32 min
TrustIndex
0
Ranking
#8
in Security
Avg Reply
365h 23m
NPS Score
0
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 567 hours 32 min
Review Distribution
4.4|27 Reviews
Jun '25 - May '26
5(77.8%)
4(11.1%)
3(0%)
2(0%)
1(11.1%)
5(77.8%)
4(11.1%)
3(0%)
2(0%)
1(11.1%)
Frequently Asked Questions About Tracknetics
Based on recent customer reviews, Tracknetics receives overwhelmingly positive feedback for its swift vehicle recovery, friendly and patient staff, and efficient onboarding process. Customers frequently praise individual consultants by name for going above and beyond, and the app and notification system are highlighted as strong features. However, a notable minority of dissatisfied customers report persistent device connectivity issues, unresponsive customer support over extended periods, poor communication, and management dismissiveness when complaints are raised, particularly around contract disputes and unresolved technical problems.
Tracknetics has a TrustIndex of 0 out of 10 on Hellopeter, based on 27 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 567 hours 32 min. Hellopeter has tracked Tracknetics across 54 total reviews. How is the TrustIndex calculated? →
Recent reviews (27)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Andronicca
1 reviews | Active since Jan 2020
12 Mar 2026, 10:57
The service was good...
The service was good an I won't regret using tracknetics and I would like to get exceptional service an experience
Helpful (0)
|Replies (0)A
Andronicca
1 reviews | Active since Jan 2020
12 Mar 2026, 10:57
The service was good...
The service was good an I won't regret using tracknetics and I would like to get exceptional service an experience
0
Replies (0)T
Tshabadira
1 reviews | Active since Jan 2020
5 Mar 2026, 10:51
Tracknetics is the most professional and technologically advanced tracker company, my bike was hijacked last week Sunday and the recovery team managed to get it quickly
Tracknetics is the most professional and technologically advanced tracker company, my bike was hijacked last week Sunday and the recovery team managed to get it quickly. I rate tracknetics the top of the range in tracking companies of RSA.
Helpful (0)
|Replies (0)T
Tshabadira
1 reviews | Active since Jan 2020
5 Mar 2026, 10:51
Tracknetics is the most professional and technologically advanced tracker company, my bike was hijacked last week Sunday and the recovery team managed to get it quickly
Tracknetics is the most professional and technologically advanced tracker company, my bike was hijacked last week Sunday and the recovery team managed to get it quickly. I rate tracknetics the top of the range in tracking companies of RSA.
0
Replies (0)AS
A S
1 reviews | Active since Jan 2020
5 Feb 2026, 14:10
Worst company ever.
Has to be by far the worse tracking company ever. They ignore me for months. Only talk to me when I don't pay them and still continue to ignore me. Really only care about getting paid and not providing the services they are paid to do.
Helpful (0)
|Replies (0)AS
A S
1 reviews | Active since Jan 2020
5 Feb 2026, 14:10
Worst company ever.
Has to be by far the worse tracking company ever. They ignore me for months. Only talk to me when I don't pay them and still continue to ignore me. Really only care about getting paid and not providing the services they are paid to do.
0
Replies (0)A
TS
Tlhologello S
1 reviews | Active since Jan 2020
20 Jan 2026, 07:30
The app doesn't work...
The app doesn't work and when you reach out to customer support there isn't any assistance, AT ALL.
Helpful (0)
|Replies (0)TS
Tlhologello S
1 reviews | Active since Jan 2020
20 Jan 2026, 07:30
The app doesn't work...
The app doesn't work and when you reach out to customer support there isn't any assistance, AT ALL.
0
Replies (0)B
B
SM
Sixolile M
1 reviews | Active since Jan 2020
18 Nov 2025, 09:47
Amazing, the guy eve...
Amazing, the guy even called back to make sure I’m ok
Helpful (0)
|Replies (0)SM
Sixolile M
1 reviews | Active since Jan 2020
18 Nov 2025, 09:47
Amazing, the guy eve...
Amazing, the guy even called back to make sure I’m ok
0
Replies (0)