TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
TradeInn has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked TradeInn across 57 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This is a proper ****. Ordered goods, paid for the most expensive delivery to ensure on time delivery. When delivery date arrived, order status was still reflecting "in transit to dispatch centre". I decided to cancel the order then they would "automatically" refund you in 3 business days if paid via credit card. They say that they made the payment on 14Feb which was a Saturday which is contradicting their own policy which says they only process on business days. Don't even think about buying goods from them.
1 reviews | Active since Jan 2020
This is a proper ****. Ordered goods, paid for the most expensive delivery to ensure on time delivery. When delivery date arrived, order status was still reflecting "in transit to dispatch centre". I decided to cancel the order then they would "automatically" refund you in 3 business days if paid via credit card. They say that they made the payment on 14Feb which was a Saturday which is contradicting their own policy which says they only process on business days. Don't even think about buying goods from them.
1 reviews | Active since Jan 2020
Under no circumstances would I recommend ever ordering anything from this company, at least if you in South Africa. Without going into all the sordid detail, the bottom line is: - they take no responsibility for delivery. If your items don't turn up, too bad, never mind that shipping responsibility was fully in their hands. - they are impossible to communicate intelligently with. The only mechanism is via email; responses received are limited to reiterating that tracking link, with no attempt whatsoever to engage with the content of my email to them Nearly two months after their own estimated final delivery date nothing has been received and the tracking status has not changed for a month, with me powerless to do anything at all about it.
1 reviews | Active since Jan 2020
Under no circumstances would I recommend ever ordering anything from this company, at least if you in South Africa. Without going into all the sordid detail, the bottom line is: - they take no responsibility for delivery. If your items don't turn up, too bad, never mind that shipping responsibility was fully in their hands. - they are impossible to communicate intelligently with. The only mechanism is via email; responses received are limited to reiterating that tracking link, with no attempt whatsoever to engage with the content of my email to them Nearly two months after their own estimated final delivery date nothing has been received and the tracking status has not changed for a month, with me powerless to do anything at all about it.
1 reviews | Active since Jan 2020
If I could give it a minus or a zero, I would. Been waiting for delivery for over 10 weeks. Delivery was set for 31 December 2025. The status of delivery is awaiting customs in my country. They blame my country, really?, Why? Change your delivery to something reliable, like Temu, Shein or many others. You are the company that want to sell in my country. Not my fault, or my country.
1 reviews | Active since Jan 2020
If I could give it a minus or a zero, I would. Been waiting for delivery for over 10 weeks. Delivery was set for 31 December 2025. The status of delivery is awaiting customs in my country. They blame my country, really?, Why? Change your delivery to something reliable, like Temu, Shein or many others. You are the company that want to sell in my country. Not my fault, or my country.
1 reviews | Active since Jan 2020
If I could give it a minus or a zero I would. Been waiting for delivery for over 6 weeks. Delivery was set for 2 weeks ago. Status of delivery is awaiting collection yet no collection venue as I opted for delivery. No calls or messages are answered. I'm just disappointed 😞 😔
1 reviews | Active since Jan 2020
If I could give it a minus or a zero I would. Been waiting for delivery for over 6 weeks. Delivery was set for 2 weeks ago. Status of delivery is awaiting collection yet no collection venue as I opted for delivery. No calls or messages are answered. I'm just disappointed 😞 😔
1 reviews | Active since Jan 2020
Be VERY careful of this company. They don't care about ratings, another fool will fall their false advertising. Prices are excluding VAT, although it's not indicated as such. Also, since in my case the equipment was imported, an additional (in my mind exorbitant) import duty was imposed, This meant I paid more for it than from Makro or other stores. Forget about cancelling the order, first pay all the fees, then a cancellation fee on top. They've got your money. end of discussion.
1 reviews | Active since Jan 2020
Be VERY careful of this company. They don't care about ratings, another fool will fall their false advertising. Prices are excluding VAT, although it's not indicated as such. Also, since in my case the equipment was imported, an additional (in my mind exorbitant) import duty was imposed, This meant I paid more for it than from Makro or other stores. Forget about cancelling the order, first pay all the fees, then a cancellation fee on top. They've got your money. end of discussion.
1 reviews | Active since Jan 2020
I ordered a puma sneaker at this online shop and what I received was the total opposite of what I initially ordered This is a real ****ming business and I see they are getting more money from people using the same things I really want to sue this company for false advertising
1 reviews | Active since Jan 2020
I ordered a puma sneaker at this online shop and what I received was the total opposite of what I initially ordered This is a real ****ming business and I see they are getting more money from people using the same things I really want to sue this company for false advertising
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