Incident

Good day,

Trust all is well.

Yesterday the below happened to my at traders and no-one even bothered to contact me , you can read the below email i sent to them supplier.

Help you will be able to help me.

I would like to report the incident that took place yesterday at traders in promenade store at 12h00.

I am not sure if this was reported to you however I tried calling you 021 447 4725 I spoke to the reception but she could not assist me.

My son of 3years old was with me in the store yesterday while I was purchasing items however he turned around and his eye went against an open object where it had to be covered (the shoe rack ) no-one of the staff offered to help me my son eye was bleeding I had to rush with him to the hospital .

The manager on duty could not even help me or ask me if I needed assist with taking him to the hospital.

I am truly disappointed in the manager as she could not assist me.

As I explained this to you did not give me a hearing you just said it’s my responsibility to look after my son that is not the case the object was open and that is a hazard.

You said I should take it further not even a sorry.

Very upsetting

I will email the case number shortly