WORST EVER INSURANCE COMPNAY

This is one of the worst ever Insurance Company's in South Africa. January 2025 I lodged a claim regarding my Aircon Unit that was damaged in the Storm. A full damage report was sent to them. The Claims Handly immediately rejected the claim. I then notified him to open the report, read and Comprehend the Report. He the opened a claim and send through and ASSESSOR. Days late another Company was send to give a SECOND QUOTE since the first quote was too high. Second Quote was sent to them. DAYSSS LATER i emailed regarding progress. THE claims supervisor then emails me to notify me that she went through the email THREADS and the claim was rejected. WOW some supervisor, obviously did not even look at the file. Unfortunately our Body Corporate took the liberty of Using the Same insurance Company that operates as our Managing Agent.