Traffic Department poor service

I've been at Coligny Traffic Department since 7:30am and I must the service rendered here is deplorable to say the least. We get to be told that the person doing vehicle licenses is out with no clear experience as to where he went. Then he comes back almost an hour later with no apology at all to us clients standing in a que with no chairs to sit on I mean what kind of service is that and that from a government department.