Traffic Department

Based on recent customer reviews, Traffic Department receives mixed feedback dominated by frustration with administrative processes and frontline service. Customers consistently mention long delays with licence and PRDP renewals, unresponsive offices, system downtime, and perceived rudeness from counter staff. A recurring theme involves alleged bribery and misconduct by officers, alongside concerns about wrongful fines and poor communication channels. On the positive side, certain customers highlight exceptional individual officers who go beyond duty, praise visible road safety operations protecting children, and commend compassionate conduct shown during difficult personal circumstances.