

Traficc insurance
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2017
I would like to express my sincere appreciation for the support and assistance I received. Joyce has been consistently helpful, patient, and professional throughout every interaction. She takes the time to explain processes and requirements clearly, which makes everything much easier to understand and navigate. What really stands out is her responsiveness and willingness to assist whenever questions come up. Her communication is excellent, and she follows through reliably, which builds confidence and trust. The level of service she provides truly makes a difference and reflects a strong commitment to helping others. Thank you for such a positive and reassuring experience — it is genuinely appreciated.
1 reviews | Active since Jan 2017
I would like to express my sincere appreciation for the support and assistance I received. Joyce has been consistently helpful, patient, and professional throughout every interaction. She takes the time to explain processes and requirements clearly, which makes everything much easier to understand and navigate. What really stands out is her responsiveness and willingness to assist whenever questions come up. Her communication is excellent, and she follows through reliably, which builds confidence and trust. The level of service she provides truly makes a difference and reflects a strong commitment to helping others. Thank you for such a positive and reassuring experience — it is genuinely appreciated.
1 reviews | Active since Aug 2014
We bought a Maintenance Plan when buying a vehicle, after 4 months we decided to cancel it all together, unfortunately in Traficc Insurance canceling a plan is a total nightmare if not possible. Be very careful when taking any cover from these guys, they may be smiling when on-boarding you, but come canceling, you would wish you never met. They throw you from pillar to pos5, now imagine if we where to claim, I'm just glad we picked up issues before claiming time. Its now 2 weeks of us calling and emailing daily with no fruitful response.
1 reviews | Active since Aug 2014
We bought a Maintenance Plan when buying a vehicle, after 4 months we decided to cancel it all together, unfortunately in Traficc Insurance canceling a plan is a total nightmare if not possible. Be very careful when taking any cover from these guys, they may be smiling when on-boarding you, but come canceling, you would wish you never met. They throw you from pillar to pos5, now imagine if we where to claim, I'm just glad we picked up issues before claiming time. Its now 2 weeks of us calling and emailing daily with no fruitful response.
1 reviews | Active since Apr 2022
I am thoroughly impressed with Traficc's exceptional service, particularly in their claims department. This is my second time submitting a claim, and I've been blown away by the professionalism and willingness to assist displayed by their agents. Moses Lefora in the Claims department stood out for his in-depth knowledge and clear guidance throughout the process. Our conversation was seamless, and I was able to promptly submit all necessary documents without any hiccups. What truly sets Traficc apart is the respect and dignity with which my claim is being handled – a refreshing change from the often frustrating experience of dealing with insurance companies. Kudos to Moses and the entire team for delivering outstanding service. I'll definitely be recommending Traficc to others! If other agents aren't meeting the grade or standard like Moses, inqoukd encourage management to implement training to bring them on par.
1 reviews | Active since Apr 2022
I am thoroughly impressed with Traficc's exceptional service, particularly in their claims department. This is my second time submitting a claim, and I've been blown away by the professionalism and willingness to assist displayed by their agents. Moses Lefora in the Claims department stood out for his in-depth knowledge and clear guidance throughout the process. Our conversation was seamless, and I was able to promptly submit all necessary documents without any hiccups. What truly sets Traficc apart is the respect and dignity with which my claim is being handled – a refreshing change from the often frustrating experience of dealing with insurance companies. Kudos to Moses and the entire team for delivering outstanding service. I'll definitely be recommending Traficc to others! If other agents aren't meeting the grade or standard like Moses, inqoukd encourage management to implement training to bring them on par.
Hellopeter has tracked Traficc insurance across 20 reviews. Traficc insurance hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Traficc insurance ? Write a review to help others decide.