Quade is useless and rude

6 days later and warranty claim still not sorted out, they leave you stranded without a vehicle, as per Quade the claims agent i can only claim car hire once claim has been approved, 6 days without a car, I hope CMH group knows that they selling a product like this, the claims agent Quade is useless he doesnt respond to emails and is rude. past experience with this warranty the only person who actually helps is clinton phillander. I dont think the owner Nick knows that he's agents treat customers so badly and take so long to resolve claims.