Aggressive, incompetent and unethical

I recently made the mistake of hiring Trampolines Nationwide to install a trampoline for my children. Every aspect of my dealings with this company – and the odious manager, Ken, in particular – has been extremely unpleasant. When the poor workmanship and basic incompetence of the installation (resulting in substantial yet easily avoidable damage to my property) was queried, Ken’s response was to deflect blame through aggressive and threatening behaviour. This was completely unwarranted and frankly unethical, and it’s ironic that a company selling a product for children to play on is so lacking in values and respect for its customers and their property. I have never encountered behaviour or service as poor as this, and the costs to rectify their shoddy workmanship and negligence have been substantial. Do yourself a favour and avoid Trampolines Nationwide at all costs!