Active since Dec 2018
I purchased the wrong helmet that does not match my existing goggles online. We went into the CT store to try to swap the helmet but were told we need a pre authorisation code from the online team. I have not had acknowledgment of my multiple emails, and the CT store is unhelpful when I call. The customer service is non existent and I would not purchase from them again.
AE refrigeration changed a part at great expense in my old washing machine. It still did not work properly so they did come back, and replaced another part. However, the machine still does not work, and now they are ignoring all my attempts to make contact.
I recently made the mistake of hiring Trampolines Nationwide to install a trampoline for my children. Every aspect of my dealings with this company – and the odious manager, Ken, in particular – has been extremely unpleasant. When the poor workmanship and basic incompetence of the installation (resulting in substantial yet easily avoidable damage to my property) was queried, Ken’s response was to deflect blame through aggressive and threatening behaviour. This was completely unwarranted and frankly unethical, and it’s ironic that a company selling a product for children to play on is so lacking in values and respect for its customers and their property. I have never encountered behaviour or service as poor as this, and the costs to rectify their shoddy workmanship and negligence have been substantial. Do yourself a favour and avoid Trampolines Nationwide at all costs!