Review ofTransunion Credit Bureau
Transunion Credit Bureau
1.3|135 reviews
Responds in 58 hours 14 min
PM
Phuthi M
1 reviews | Active since Member
02 Mar 2026, 20:47
TransUnion Not Updating Credit Profile Despite Prescription Proof
Very poor service from TransUnion. I have submitted paid-up letters via email requesting my credit profile to be updated, yet my emails are being ignored and no feedback has been provided. Incorrect information remains on my credit report, negatively impacting me financially. A credit bureau should ensure accurate reporting, but TransUnion is failing to communicate or action valid documentation.
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Replies (106)Transunion Credit Bureau's replyOfficial
03 Mar 2026, 05:55Hi there, thank you for contacting TransUnion South Africa,
I have escalated your query and one of our agents will be contacting you with feedback.
I have escalated your query and one of our agents will be contacting you with feedback.
Best regards,
Transunion Credit Bureau's reply03 Mar 2026, 05:55
Official
Hi there, thank you for contacting TransUnion South Africa,
I have escalated your query and one of our agents will be contacting you with feedback.
I have escalated your query and one of our agents will be contacting you with feedback.
Best regards,
PM
Phuthi M's updateReviewer Update
05 Mar 2026, 10:03Good day
It has been days still no communication or feedback .I have emailed you and still no acknowledgement from your side
It has been days still no communication or feedback .I have emailed you and still no acknowledgement from your side
PM
Phuthi M's update05 Mar 2026, 10:03
Reviewer Update
Good day
It has been days still no communication or feedback .I have emailed you and still no acknowledgement from your side
It has been days still no communication or feedback .I have emailed you and still no acknowledgement from your side