Worst Choice of Courier Company

I should’ve known better and did my research here online before purchasing online. I bought shoes and belt online on the 30th of November 2022, guess what even today their hooves of delivery company DPD Laser has failed multiple times to deliver the goods when am at home. I ordered shoes from Aldo online on the 1st of December 2022 I had them delivered in a week’s time as they use professional courier company RAM. Why sabotage your company by taking courier company that does is good at destroying company’s reputation. All the days I made appointments with the courier guys that I will be available at home they never come, but they come when am not around either work or out of time, worse on the 22nd December 2022 they never even phoned when they were at the gate I just saw the message delivery attempt failed! I will be requesting for a refund. PLEASE DO NOT ANNOY ME AND TAKE TIME REFUNDING MY MONEY WHEN I HAD BEEN WAITING FOR OVER A MONTH FOR THE GOODS.

Tip is cut your losses with DPD Laser courier company if your still going to sell things online. By the looks of things other chain group store managers have had enough of you. Rather get rid of the MD whose handling Tread and Miller and get someone competent. I love your products your shoes however it seems like running a country running Tread and Miller.

Today was the last attempt I gave to the courier company as I had spent more than 2 hours in total trying to reach them and explain. Spoke to Awakhe today who could not assist and advised me she will send it to Siphokazi who phoned me yesterday to check if My availability, some people are competing with ANC on how to run down the companies truly I say.

Your trust index here shows there’s a major problem with management. The shareholders need to save the company and get rid of whose flipping messing with their business. This used to be a reputable company.