Charlotte Naudé ***** from Trendy thrift

If I could give her zero stars I would. I paid for my items in October 2024. Till date I have not received them. I got told that Charlotte herself was in hospital. Then excuses after excuses. She finally agreed to Refund me. She asked me to email her my account details and amount which I have multiple times. I have tried calling I have sent thousands of messages with barely any reply. It is July 2025 and still no refund. She has said it is **** goods and she can get into trouble for bringing them into the country. I have threatened to take her to court. Her name is Charlotte Naudé and she stays in Cape Town. This is her number 0838213318. Can we tarnish her name. I see she has stole from multiple people. She has a group/ channel on WhatsApp called trendy new community which she still uploads items. Which means she is still running this so called business and luring other people in to buy