Worse service

<p>I bought a phone for my daughter from a friend. I asked her to courier it overnight which cost me R254. I needed my daughter to have this phone for the weekend urgently.  It was collected in Knysna early on Thursday. Friday at 16h30 I still did not receive this parcell. Called the CT office and they kept me for 10 min on the phone trying to explain the same thing. They use a third partee to melkbos and dont do overnigbt to Melkbos. No one told us this but we paid for the overnight service!!! I advise the lady. Or I want the phone latest on Sat morning or a refund. she was so rude and said she will only give it to me Monday. I said in that fact I could have paid postnet R99 for better service and would have cost me so much less for the same amount of days.... I still demand a refund and a apology from the manager in CT. Her tone and talking over me is not acceptable!! Will never use them and will NOT reccomend them at all.</p>