Orders not arriving - Trishas Lingerie

I have ordered items and paid on the 2nd Sep. They advise a waiting time of 14-18 working days. What they don't tell you is that they place bulk orders on the Friday after you have paid. I am still waiting now for my order. If I look at how they operate I should have received my order on the 2nd October. It is now 1 Month and 7 days. The communication is shocking , the feedback is terrible. I had a situation before where my orders did not arrive and I cancelled. Here again you have to wait almost 14 days for this to be processed. They have a nice website but I am now convinced they order the goods from Wish , only pay for the shipping and then charge out their customers what they deem is a retail price. There are many other retailers out there that do a far better job [Matilda's ,desir , elite occassions , bras 'n things. Be mindful of what you are getting into when dealing with Letisha Pretorius. A great pity