Horrible customer service

It's a pitty they supposed to be the main brand for triathlon. Absolutely horrific the pillar to post for such a brand of standing. Esp from the owner I think named Shamus.

Order placed 30days ago, paid courier for next day delivery. Told multiple times it's on its way, received multiple racking numbers. Then told sorry, I was swimming for 3 days by the owner.

Strange the courier company says no collection was made.

Then company said parcel is lost by the couriers company. Then told I'll be refunded by close of Business 15 days ago. No response to messages or emails.