DO
Duncan O
Active since Jun 2017
41
Reviews
0
Industries
Reviews
41 reviews1 month ago
No Product | No Refund | Just money ******
More than a month since I placed my order. Still no product, no communication, no refund. I have been week in and week out promised a refund, I see I am not the only client who 1. Did not get product 2. Did not get a refund 3. Been promised action, but none taken. Rather sad that a company can treat customers and the public like this but expect support and good reviews.
53 replies
8 months ago
****s - no credit or refund weeks later
I ordered a item that shows in stock on the 4th or August it shows will be delivered next day the 5th or ,6th of August. It is now the 19th of August still nothing. I have gone through the chat bot which is ridiculous why can't we speak to actual people. 3 people rep**** that they will escalate the matter for refund and when I reply on the human emails you finally get they never respond again. I want my money back. No product No money Order number is 186422840 I am missing an order item and even tried to make a return on the missing item, and the return said concluded. No conclusion no refund no credit no product. Get a real human to call me or email me that will respond I want a refund or credit
0 replies
15 months ago
**** Company
Paid in full No Delivery Bank Account do not belong to such a company NO CIPC no Business Registartion ***** and ****
0 replies
17 months ago
They do not uphold their own core values
A association that claims Integrity Honesty Fairness Accountability Standards They refuse to uphold the very core values that claim to enforce. I have emailed and tried to call and get into contact multiples times with the HPCSA after being shut down by one of their representatives (which we strongly disagree with) without formal notice, documentation follow up despite promises made. My last email included their legal team as follows: I am writing to formally escalate my concerns regarding the lack of follow-up and support following a visit to our premises by Mr. Masilo Twala on October 16th, 2024. Despite our immediate compliance with the verbal instructions given during the visit and subsequent attempts to engage in constructive dialogue, I have yet to receive any acknowledgment or response from the HPCSA. To provide context, I sent two follow-up emails to Mr. Twala—on October 16th, 2024, and October 28th, 2024—both of which reiterated our willingness to cooperate, requested formal documentation, and sought guidance on our appeal for exemption or accreditation. Unfortunately, these communications have gone unanswered. This lack of engagement from the HPCSA is deeply concerning and unbecoming of a professional body that is mandated to uphold the highest standards of ethical and professional conduct. The organization’s handling of this matter not only reflects poorly on its commitment to fairness and due process but also contradicts the very principles of transparency and integrity it expects from its members. I will forward the entire email chain and all related communications to this email for your review. My concerns are as follows: Lack of Acknowledgment: There has been no confirmation of receipt of our communications or formal acknowledgment of the appeal submitted. Absence of Documentation: We have not received any written notification explaining the basis for the verbal instructions to suspend our operations, nor any procedural guidance for the appeal process. Unfulfilled Promises: During the visit, we were assured of support and a connection to the individual overseeing the relevant department for our appeal. This promise remains unfulfilled. As a regulatory body, the HPCSA is called to act in a manner that exemplifies professionalism, fairness, and accountability. Unfortunately, the actions (or inaction) of its representatives in this matter have fallen far short of these expectations. I respectfully request the following: Immediate Acknowledgment: A formal acknowledgment of receipt of my previous communications and this complaint. Written Explanation: A detailed explanation of the procedural and legal basis for the verbal instructions to suspend operations, along with guidance on the appropriate next steps. Pathway for Resolution: Clear instructions on how we can proceed with our appeal for exemption or accreditation in alignment with the regulatory framework. I trust that the Legal and Regulatory Affairs Division will take this matter seriously and address it with the urgency and professionalism it requires. The current state of inaction reflects poorly on the HPCSA and undermines the trust that practitioners and organizations place in its governance. I look forward to your prompt response and an actionable way forward Please see below chain of emails as well as applicable screenshots for all information to be laid out. I am writing to formally escalate my concerns regarding the lack of follow-up and support following a visit to our premises by Mr. Masilo Twala on October 16th, 2024. Despite our immediate compliance with the verbal instructions given during the visit and subsequent attempts to engage in constructive dialogue, I have yet to receive any acknowledgment or response from the HPCSA. To provide context, I sent two follow-up emails to Mr. Twala—on October 16th, 2024, and October 28th, 2024—both of which reiterated our willingness to cooperate, requested formal documentation, and sought guidance on our appeal for exemption or accreditation. Unfortunately, these communications have gone unanswered. This lack of engagement from the HPCSA is deeply concerning and unbecoming of a professional body that is mandated to uphold the highest standards of ethical and professional conduct. The organization’s handling of this matter not only reflects poorly on its commitment to fairness and due process but also contradicts the very principles of transparency and integrity it expects from its members. I will forward the entire email chain and all related communications to this email for your review. My concerns are as follows: Lack of Acknowledgment: There has been no confirmation of receipt of our communications or formal acknowledgment of the appeal submitted. Absence of Documentation: We have not received any written notification explaining the basis for the verbal instructions to suspend our operations, nor any procedural guidance for the appeal process. Unfulfilled Promises: During the visit, we were assured of support and a connection to the individual overseeing the relevant department for our appeal. This promise remains unfulfilled. As a regulatory body, the HPCSA is called to act in a manner that exemplifies professionalism, fairness, and accountability. Unfortunately, the actions (or inaction) of its representatives in this matter have fallen far short of these expectations. I respectfully request the following: Immediate Acknowledgment: A formal acknowledgment of receipt of my previous communications and this complaint. Written Explanation: A detailed explanation of the procedural and legal basis for the verbal instructions to suspend operations, along with guidance on the appropriate next steps. Pathway for Resolution: Clear instructions on how we can proceed with our appeal for exemption or accreditation in alignment with the regulatory framework. I trust that the Legal and Regulatory Affairs Division will take this matter seriously and address it with the urgency and professionalism it requires. The current state of inaction reflects poorly on the HPCSA and undermines the trust that practitioners and organizations place in its governance. I look forward to your prompt response and an actionable way forward Please see below chain of emails as well as applicable screenshots for all information to be laid out.
0 replies
17 months ago
*******
Over a month waiting for an snwer on a refund they refuse to give on waybill 779320403404. Paid on their online portal, tgen teh driver forced us to pay again by card saying he does not accept that sent them all the proof multiple times, but they refuse. They wont even answer me to confirm that two payemnts reflect on the waybill, they then want this docuemnt then that and no matter what you do, they just refuse more than a month and somehow they employ accounts people who are too *********** to see two payments on the system for the same waybill. Case of theft opened against FEDEX but you know how the SAPS are.
56 replies
24 months ago
Horrible customer service
It's a pitty they supposed to be the main brand for triathlon. Absolutely horrific the pillar to post for such a brand of standing. Esp from the owner I think named Shamus. Order placed 30days ago, paid courier for next day delivery. Told multiple times it's on its way, received multiple racking numbers. Then told sorry, I was swimming for 3 days by the owner. Strange the courier company says no collection was made. Then company said parcel is lost by the couriers company. Then told I'll be refunded by close of Business 15 days ago. No response to messages or emails.
0 replies
28 months ago
Your stuff up, and no resolve.
Waybill WDV8QF Booked LSF. Same day. Booked before 9am. For next day in Gauteng. Simple delivery. Now client is leaving on holiday and can't get the Christmas gift as The courier guy failed to deliver on their LSF and won't do next day as the next day landed on a public holiday. There have been phone calls, and was told yes it's booked LSF don't worry it will be delivered. Now it's the next day and it's a sorry we can't. Absolutely unacceptable. Well done on poor client service. Really going the extra mile for your stuff up.
129 replies
30 months ago
No feedback yet
Standard Bank has reposnded twice on Hello Peter, but I have yet to receive any emails or correspodence. Sending applications of clients for fiancne to the individuals who are I am being told have received the applications and still never respond. This is my bank, I business and peroanl private band with Standard Bank, I have cleints who need perosnal loans at times to aquire products and its not the first time, I have sent to no avail. I email and call asking to confirm receipt of application, to call the cleints but to no avail. I spend millions through my company a year through standard bank and this is the service I get! Can you place me in contact witha banker who deals with personal finance and pesonals loans who I can send applications to and deal with. Someone who actually responds to emails
393 replies
30 months ago
Just plainly do not care
Sending applications of clients for fiancne to Ntando May 0108241517 / 0605210884 Ntando.May@standardbank.co.za mpho.hanson@standardbank.co.za and they never respond. This is my bank, I business and peroanl private band with Standard Bank, I have cleints who need perosnal loans at times to aquire products and its not the first time, I have sent to no avail. I email and call asking to confirm receipt of application, to call the cleints but to no avail. I spend millions a year through standard bank and this is the service I get!
655 replies
35 months ago
Black List ISP
I called asking for asisstance more than once for removal from blacklist isp. All I want is Telkom, my ISP, to request removal from blacklists! My work emails end in spam, and when I contacted my host, they said that my IP is blocked and that I need to ask my ISP to remove me from blocklists, I have requested this a few times, I wanted to send supporting documents, to no avail, as all the consultants seem to unserstand is if there is no interet connection issue, there is no issue, yet my ISP Telkom is on block llists and my emails cant get through
0 replies
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5 Star
1 (2.4390243902439024%)
4 Star
0 (0%)
3 Star
0 (0%)
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2 (4.878048780487805%)
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38 (92.6829268292683%)