Bad Quality Equipment! Zero customer care! Enough reasons to avoid buying TROJAN products!! Never again.

Horrible service from a non caring Trojan agent Tando with zero customer care attitude. Purchased a Elliptical Machine from Game George. Few months later one of the pedals is damage so went to game George to ask about a replacement pedal. On this day Tando "Your Trojan Rep from Jhb" was actually in the 'Game Store' so I asked him if he can assist me or just organize and bring me a pedal from JHB then I can pay in store for the part. All I got from him was he only takes care of the machines in the store and it's not his job to take care of customer issues(even though he is the rep for Trojan), so he turned around and walked away. How much effort would this have been to help organize 1 pedal for me? Nope, he just doesn't care. 100% BBE mindset. As long as he gets his salary and do the bare minimum each month that's what he'll do. This was the last time I'll ever buy or support you Trojan SA. Never again.