Tropical Repair Appliances - USELESS REPAIRERS - DO NOT USE THEM!

I contacted this service provider that was advertised as a Defy Agent on the internet to repair my freezer because it wasn't freezing. They had to come three times to do the repair and finally by-passed all the circuitry using loose wiring in order to get the freezer to work. They clearly know little about the electronic of the Defy Freezer. After the repair to the freezer, the fridge is now is freezing up and they refuse to take my calls and come out. They are advertised at https://johannesburg.infoisinfo.co.za/card/tropical-appliance-repairs-access-pvt-ltd/762480.

I will NEVER use them again and need others to know that they are absolutely useless, charge you R3000 for a repair that is not completed and should not be advertising as DEFY agents. I have written to DEFY to complain about this and hopefully action against them will be taken.