1 reviews | Active since Member
For 8 month now we have been fight with Momentum and the Medical Aid /Gap cover broker Trulogic, Somerset West. When we do get answers from them, the 2 parties contradict each other. The Momentum call center, the agents there even contradict each other with information provided and the poor service will continue. As for Trulogic - The Trulogic office lie to your face , over the phone and emails, they also provide misleading and contradicting information between themselves . The “ Trulogic’s ” know better than the medical doctors and hospitals out there on what “medical devices are to be called and classed as” . When pushed into an corner about their lying they then simply remove themselves as your brokers at the medical aid. This disgraceful service should not be allowed to continue doing business like this. Disgraceful service from both parties. I would never recommend either company (Trulogic, Somerset West or Momentum Health) to any one.