TS
Trulogic Somerset West
Unclaimed Business
TS
Trulogic Somerset West
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Trulogic Somerset West
Trulogic Somerset West has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Trulogic Somerset West across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVF
Vanessa F
1 reviews | Active since Jan 2020
24 Feb 2026, 06:27
Don't trust TruLogic, especially not with any type of savings
In 2002, Marius Truter at TruLogic convinced my husband to cancel his Sanlam retirement policy in favour of a Momentum Whole Life policy with endowment, claiming that the payout would be so much higher. TruLogic subsequently cancelled the Sanlam policy on his behalf and sent the Whole Life policy to Momentum for processing. However, before doing so, TruLogic removed the two pages related to endowment and Momentum thus has no record of the endowment section - this means that, despite paying a ridiculously high amount for pathetic joke insurance, our entire retirement savings are GONE, and we do not have other savings between us! This means that we cannot EVER retire and will be working until the day we die!!! We are taking this further, but our lawyer informs us that having others with the same problem would make the process MUCH faster and significantly up our chances of winning the court case. If we can get a bunch of others who have the same problem with TruLogic policies, the lawyer is prepared to work on a contingency basis (we don't pay them unless they win). Furthermore, while Momentum has Marius Truter from TruLogic listed as the original broker, Marius insists that he was not the original broker - easy way to get out of accepting responsibility for the fact that he was caught out because my husband refused to cancel the policy a year before payout date as TruLogic tried to convince him to do. If you have any policies brokered by TruLogic, even if the policy is not with Momentum and is not the same type of policy, please check that your savings section is actually what you think it is. If you find that TruLogic has cheated you the way they have cheated us, please get in touch with me urgently on shadowfire13 @ gmail .com (even if you have already sorted it out - any evidence that this is their habit will be helpful to us).
Helpful (0)
|Replies (0)VF
Vanessa F
1 reviews | Active since Jan 2020
24 Feb 2026, 06:27
Don't trust TruLogic, especially not with any type of savings
In 2002, Marius Truter at TruLogic convinced my husband to cancel his Sanlam retirement policy in favour of a Momentum Whole Life policy with endowment, claiming that the payout would be so much higher. TruLogic subsequently cancelled the Sanlam policy on his behalf and sent the Whole Life policy to Momentum for processing. However, before doing so, TruLogic removed the two pages related to endowment and Momentum thus has no record of the endowment section - this means that, despite paying a ridiculously high amount for pathetic joke insurance, our entire retirement savings are GONE, and we do not have other savings between us! This means that we cannot EVER retire and will be working until the day we die!!! We are taking this further, but our lawyer informs us that having others with the same problem would make the process MUCH faster and significantly up our chances of winning the court case. If we can get a bunch of others who have the same problem with TruLogic policies, the lawyer is prepared to work on a contingency basis (we don't pay them unless they win). Furthermore, while Momentum has Marius Truter from TruLogic listed as the original broker, Marius insists that he was not the original broker - easy way to get out of accepting responsibility for the fact that he was caught out because my husband refused to cancel the policy a year before payout date as TruLogic tried to convince him to do. If you have any policies brokered by TruLogic, even if the policy is not with Momentum and is not the same type of policy, please check that your savings section is actually what you think it is. If you find that TruLogic has cheated you the way they have cheated us, please get in touch with me urgently on shadowfire13 @ gmail .com (even if you have already sorted it out - any evidence that this is their habit will be helpful to us).
0
Replies (0)VF
Vanessa F
1 reviews | Active since Jan 2020
17 Feb 2025, 08:03
Trulogic has de*****ed us - have you also had dealings with them?
We are urgently looking for others who have a Momentum policy brokered by Marius Truter at Trulogic. We have been cheated out of our entire retirement savings (via an endowment policy with Momentum) and we are going to approach the ombudsman soon. It would help our case a lot if others have experienced the same issues - even if the policy type is different, and even if the company which whom you have your policy is different. Please contact Vanessa on shadowfire13@gmail.com. Thank you.
Helpful (0)
|Replies (0)VF
Vanessa F
1 reviews | Active since Jan 2020
17 Feb 2025, 08:03
Trulogic has de*****ed us - have you also had dealings with them?
We are urgently looking for others who have a Momentum policy brokered by Marius Truter at Trulogic. We have been cheated out of our entire retirement savings (via an endowment policy with Momentum) and we are going to approach the ombudsman soon. It would help our case a lot if others have experienced the same issues - even if the policy type is different, and even if the company which whom you have your policy is different. Please contact Vanessa on shadowfire13@gmail.com. Thank you.
0
Replies (0)NS
Neil S
1 reviews | Active since Jan 2020
27 Aug 2021, 11:44
Poor Service and Despicable Lies
For 8 month now we have been fight with Momentum and the Medical Aid /Gap cover broker Trulogic, Somerset West. When we do get answers from them, the 2 parties contradict each other. The Momentum call center, the agents there even contradict each other with information provided and the poor service will continue. As for Trulogic - The Trulogic office lie to your face , over the phone and emails, they also provide misleading and contradicting information between themselves . The “ Trulogic’s ” know better than the medical doctors and hospitals out there on what “medical devices are to be called and classed as” . When pushed into an corner about their lying they then simply remove themselves as your brokers at the medical aid. This disgraceful service should not be allowed to continue doing business like this. Disgraceful service from both parties. I would never recommend either company (Trulogic, Somerset West or Momentum Health) to any one.
Helpful (0)
|Replies (0)NS
Neil S
1 reviews | Active since Jan 2020
27 Aug 2021, 11:44
Poor Service and Despicable Lies
For 8 month now we have been fight with Momentum and the Medical Aid /Gap cover broker Trulogic, Somerset West. When we do get answers from them, the 2 parties contradict each other. The Momentum call center, the agents there even contradict each other with information provided and the poor service will continue. As for Trulogic - The Trulogic office lie to your face , over the phone and emails, they also provide misleading and contradicting information between themselves . The “ Trulogic’s ” know better than the medical doctors and hospitals out there on what “medical devices are to be called and classed as” . When pushed into an corner about their lying they then simply remove themselves as your brokers at the medical aid. This disgraceful service should not be allowed to continue doing business like this. Disgraceful service from both parties. I would never recommend either company (Trulogic, Somerset West or Momentum Health) to any one.
0
Replies (0)