1 reviews | Active since Member
Made use of this company to ship goods to a new customer. The goods were collected on the 27th and were to be delivered by the 29th.
If we had not followed up, we woud never have found out that their unmaintained truck broke down. Over the next 3 days there were no proactive updates, when they did answer the phone, you were met with lies, false promises.
They eventually delivered on Sunday the 31'st Aug, but not at 9am as promised the previous day, after 1pm, forcing my client to keep the store and staff at work past closing time. They also held the goods to ransom refusing to offload even though they failed to meet the commitment they charged for. Tis further racked up an overtime bill from my client for thousands of rands
This is honestly the worst transport company I have dealt with!
NB: Hello Peter deleted the original review, even though I provided evidence of the invoice, the call records showing hundreds of follow-up calls over the course of those three days. They even had the cheek to ask me to produce an affidavit